This is the second of seven posts on AchieveGlobal's international study of leadership today, "Developing the 21st-Century Leader" (complete report available HERE.)
A surprise for me in our recent research was that of six "leadership zones" - Reflection, Society, Diversity, Ingenuity, People, and Business - U.S. leaders rated Diversity as least important. While this finding begs more study, I can't help wondering about possible causes and effects.
It's important to note that only after we ran the survey did we choose the term "Diversity" for seven related leadership best practices:
- Strive to meet the needs of customers representing other cultures.
- Encourage collaboration among people from different groups.
- Display sensitivity in managing across cultural boundaries.
- Collaborate well with people very different from yourself.
- Effectively lead groups made up of very diverse people.
- Learn about the business practices of other cultures.
- Manage virtual teams with explicit customer-centric goals and practices.