Two of our most recent online polls have pointed to the importance of a major leadership concern. Among the many hats that managers must wear, there’s one that’s particularly important: the Change Manager.
It’s also a hat not often worn well by many managers.
Most of our participants chose "Change Management" as the number one learning topic for managers in the coming year. This is not so surprising given that the previous month, survey respondents also indicated that a recent change in their organization was handled incompetently.
All of this concern over this issue has likely come about because change has become such a major problem in today’s business environment. The reality is that change management is now a required skill among leaders.
Our recent article Creating a Change-Capable Workforce outlines seven common change initiatives facing organizations today:
- Organization-wide restructuring
- Downsizing/changing job roles
- Radical strategic shifts
- Culture change
- Reengineering/business process redesign
- Technology upgrades/system improvements
- Mergers or acquisitions
The research also identifies ten recommended key practices which fall under three “hallmarks” of a change-capable organization. Organizations that manage change effectively tend to:
- Activate capability
- Communicate for results
- Monitor mechanics and mood
Change can be stressful. It can also either create opportunities for organizational growth and development, or enhance the risk for failure.
The need to manage change is real and imperative. The good news: change management is achievable. So as you chart your learning topics for the coming year, consider whether change management should be at the top of your list.
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Sharon Daniels is CEO of AchieveGlobal in Tampa, Florida